Introduction
Charlotte Checkers Hockey, LLC ("Charlotte Checkers," "we," “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this policy.This policy describes the types of information we may collect from you or that you may provide when you visit the website available at https://charlottecheckers.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- In connection with the Website.
- In email, text, and other electronic messages between you and the Website.
- Us offline or through any other means, including on any other website operated by the Charlotte Checkers or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
Children Under the Age of 13
Our Website is not intended for children or users under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on or in connection with the Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see “Your California Privacy Rights” for more information.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on in connection with the Website. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:- Contact information (such as name, email address, mobile phone number, and location).
- About your internet connection, the equipment you use to access our Website, and usage details.
- Internet or other electronic network activity information (such as log information, IP address, access times, operating system, browser type and language, internet service provider, and Website interactions and browser history).
- Any other information you choose to provide to us.
- Deidentified or aggregated consumer information, which cannot be used to identify you individually.
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
- From third parties, for example, our business and advertising partners.
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services, including enrollment in our text message marketing programs. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses) if you contact us.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, such as an IP address or location information or any personal information you opt to save, such as your name and email address. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Log Files. The Website makes use of log files, which log visitors to the Website, and which is a standard procedure for web hosting companies and a part of the hosting service’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and the number of clicks.
- Local Stored Objects. Certain features of our Website may use local stored objects to collect and store information about your preferences and navigation to, from, and on our Website. Local stored objects are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for local stored objects, see “Choices About How We Use and Disclose Your Information.”
- Web Beacons. Pages of our the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Charlotte Checkers, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.Our advertising partners include:
- Hibu
- FloSports
We work with a third-party service provider, LeadPost, which uses automated collection technologies on the Website to collect information about you including information about your web browser, your IP address, the web pages visited on our Website, and the cookies and other automated collection technologies stored in your browser. We may use the data collected by LeadPost to obtain personal information for our direct marketing use. For more information about LeadPost’s data use and collection policies and practices and your opt out rights, please review the LeadPost Privacy Policy located at https://leadpost.com/privacy-policy.
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. You are encouraged to review the privacy policies for each of these third parties to better understand how they use your personal information. For information about how you can opt out of receiving targeted advertising from many providers, see “Choices About How We Use and Disclose Your Information.”
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:- To present our Website and its contents to you.
- To provide you with information, products, or Website that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or Website we offer or provide though it.
- To allow you to participate in interactive features on our Website.
- To maintain the safety, security, and integrity of the Website, as well as our databases and other technology assets and our business.
- To analyze trends and track user’s movements around the Website to better understand how our users use the Website.
- To notify you about changes to this Privacy Policy or other agreements between you and us and to send you security alerts, confirmations, and other administrative messages (to the extent we possess your email address or other contact information).
- To respond to law enforcement requests and as required by applicable laws, rules, court orders, or governmental regulations, as well as to comply with our legal and regulatory obligations and to defend legal claims.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets as described in this policy.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.We may disclose personal information that we collect or you provide as described in this privacy policy:
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To other members of our group of corporate partners.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Charlotte Checkers Hockey, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Charlotte Checkers Hockey, LLC about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request, and to meet any other legal requirement.
- To enforce or apply agreements between you and us, including for billing and collection purposes.
- To provide information to our representatives and advisors, including our attorneys and accountants, to help us comply with legal, accounting, and security requirements.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Charlotte Checkers Hockey, LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:- Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
- Promotional Offers from the Charlotte Checkers. If you do not wish to have your contact information used by the Charlotte Checkers to promote our own or third parties' products, services, or the Website, you can opt-out by following the instructions included in every e-mail sent to you via the “Unsubscribe” or other similar link or by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Charlotte Checkers as a result of a product purchase, warranty registration, product service experience or other transactions.
- Text Message Marketing. Consent to receive automated marketing text messages is not a condition of any purchase. If you have enrolled in our text message marketing program, which is operated on our behalf by Community, you can opt-out at any time by replying STOP to any mobile message from us to opt out of the program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. Unless other opt-out commands are offered to you in a text message from us, you acknowledge that our text message platform may not recognize and respond to unsubscribe requests that alter, change, or modify the STOP keyword commands, such as the use of different spellings or the addition of other words or phrases to the command, and agree that we and Community will have no liability for failing to honor such requests. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our text message marketing list, is not a reasonable means of opting out.
Please note that our Website is not configured to accept and respond to web browser Do Not Track (DNT) signals. As such, if you would like to opt-out of certain specific cookies or automatic tracking technologies, you will need to do so by exercising one of the other methods described in this privacy policy.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: [email protected]. However, please know we do not currently sell data triggering that statute's opt-out requirements.
Accessing and Correcting Your Information
You can review and change your personal information by sending us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.California residents may have additional personal information rights and choices. Please see “Your California Privacy Rights” for more information.
Your California Privacy Rights
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the contact information provided in the “Contact Information” section below, indicating that you are submitting a request under the California “Shine the Light” law.Non-U.S. Visitor’s Rights
The owner of the Website is based in the State of North Carolina in the United States. We provide the Website for use only by persons located in the United States. Non-U.S. persons visiting from other countries should be aware that, by visiting the Website, you are agreeing to be subject to U.S. privacy laws rather than the laws of your home country. If you access the Website from outside the United States, you do so on your own initiative, consent to the transfer of your personal information to the United States, consent to the use of your personal information as in this privacy policy and are responsible for compliance with local laws.Non-U.S. persons shall have the same rights as U.S. persons as described in this privacy policy. Exercising those rights is free of charge. Should you have any issues or complaints, we hope you will contact us directly using the information provided in the “Contact Information” section below, although you may have the right to also contact the data protection supervisory authority where you reside if you wish to do so.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you and, unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. Even though we have taken significant steps to ensure that your information is not intercepted, accessed, used, or disclosed to or by unauthorized persons, you should know that we cannot completely eliminate security risks associated with your information, including personal information.Data Retention
We will only keep your information, including any personal information, for as long as necessary to fulfill the purposes for which we collected it, to comply with our legal obligations, or to enforce our legal rights (or as required so others may enforce their legal rights).Generally, the length of time we keep your information will depend on the type of information and the purpose for which we are processing it. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we are processing it and whether we can achieve those purposes through other means, and any applicable legal requirements.
At the end of the appropriate retention period, we will either delete your information from our systems completely or anonymize it so it can be used without identifying you and so we no longer have the ability to re-associate the anonymized information with you in the future, such as by aggregating the information.
If you would like more information about our retention practices, please contact us using the contact information provided in the “Contact Information” section below.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, or to register a complaint or concern, contact us at:Charlotte Checkers Hockey, LLC
ATTN: Vice President of Marketing and Communications
2700 East Independence Blvd.
Charlotte, NC 28205
Email: [email protected]